Q: What is Resonate?

A: Resonate is an app designed to help you connect, share, and engage with content that matters to you.

Q: How do I create an account?

A: Download the app, sign up with your email, Apple, or Google account, and follow the quick onboarding steps.

Q: Do I need an internet connection to use Resonate?

A: Yes, most features require an active internet connection. Some content may be available offline if previously downloaded.

Q: How do I reset my password?

A: Go to Settings > Account > Reset Password. Enter your email, and you'll receive a link to create a new password.

Q: Can I change my username?

A: Yes. Navigate to Profile > Edit Profile, and update your username (if available).

Q: How do I delete my account?

A: Go to Settings > Privacy > Delete Account. This will permanently remove your data.

Q: How do I upload or share content?

A: Tap the + button on the home screen to upload a photo, video, or story.

Q: Can I save content for later?

A: Yes, tap the bookmark icon on any post to add it to your Saved list.

Q: Why can't I see my friend's post?

A: Make sure you're connected with them and that their privacy settings allow you to view their posts.

Q: Is Resonate free to use?

A: Yes, Resonate is free with optional premium features.

Q: How do I subscribe to premium?

A: Go to Settings > Upgrade to Premium. Purchases are managed through the App Store (iOS) or Google Play (Android).

Q: How do I cancel my subscription?

A: You must cancel through your App Store or Google Play account. Resonate cannot cancel it on your behalf.

Q: How is my data protected?

A: We use industry-standard encryption and never share your personal data without consent.

Q: Can I block or report someone?

A: Yes. Open their profile, tap the three dots menu, and select Block or Report.

Q: The app isn't loading. What should I do?

A: Try closing the app and reopening it. If the issue persists, check your internet connection or reinstall the app.

Q: I'm not receiving notifications.

A: Ensure notifications are enabled in Settings > Notifications and in your device's system settings.

Q: I found a bug. How can I report it?

A: Go to Settings > Help > Report a Problem and provide details so we can fix it quickly.